Professional & Ethical Conduct

It is important to demonstrate the correct professional ethical conduct:

  • Polite, cheerful and friendly manner (friendly facial expressions, positive attitude, eye contact, open body language),
  • Appropriate client relations
  • Confidentiality
  • Respect for colleagues and competitors
  • Avoid gossip
  • Take pride in work
  • Demonstrate punctuality
  • Employer and client loyalty

It is also essential to have a professional appearance. Think of when you have been for close contact treatments or procedures and what you thought about their appearance.

It is suggested that a professional appearance might include:

  • Clean professional uniform
  • no jewellery (some procedures may require electrical current which would be a contraindication)
  • no piercings (some procedures may require electrical current which would be a contraindication)
  • hair neatly tied back (fringe secured to avoid health and safety implications)
  • closed in footwear for health and safety
  • make-up (light day make-up)
  • personal hygiene and cleanliness (shower/bath, cover cuts and abrasions, deodorant/antiperspirant)
  • oral hygiene (clean teeth), fresh breath, nails (good condition and maintained)