The Disability Discrimination Act

The Disability Discrimination Act (DDA) 1995

Under the DDA Act 1996 as a provider of goods, facilities and services your workplace has the duty to ensure that clients are not discriminated against on the grounds of disability. Therefore because of the DDA Act it is unlawful without justification to

  • Provide a service to a lesser standard
  • Provide a service on worse terms
  • Fail to make reasonable adjustments to the way the services are provided
  • Service can be denied to a disabled person if the denial is justified and if any other client

would be treated in the same way. Your employer has a responsibility under the DDA Act to ensure that you receive adequate training to prevent discrimination practice and responsible for your own actions they must also make reasonable adjustments to the premises to facilitate access for disabled persons.

Treatment of minors

Dependent on treatment and insurance requirements anyone under the age of 16 should be accompanied by a parent or guardian who must sign a consent form.