Quality management of client care in the hair and beauty sector K/617/3492

Unit Guidance
Quality management of client care in the hair and beauty Sector needs to be observed a minimum of 1 time.
The observations can be:
• Completed whist observing other units

For this unit you are required to complete the following workbook,

 

The Survey 

Using google forms is a great way of constructing and completing a questionnaire. Here is a link to accessing google forms  https://www.google.co.uk/forms/about/

Signing up, for free, to access google platforms is a great way of accessing an online saving place, accessing google doc (that is like word) for writing and sharing your assignments.

Click here for a client survey example produced using google forms

You can use other online survey platforms or go paper based too. The downside of paper based is that you will have to collate the information obtained yourself. With online version’s they are easier to share with clients.

I know that some of you may not have regular clients or a business set up yet but I’m sure that you practice on friends and family so they are classed as clients.

Aim to have about 10 completed surveys to ensure you get plenty of scope to discuss.