Outcome 1q. State the importance of personal presentation, hygiene, and conduct in maintaining health and safety in the salon

Behave professionally in a salon environment:

Follow health and safety
practices and procedures, follow salon
code of conduct, respect and co‑operate
with others (teamwork – be sympathetic,
fair, not aggressive), avoid gossip, value
client(s), use appropriate language,
maintain confidentiality, uphold a polite,
cheerful and friendly manner (friendly
facial expressions, open body language,
positive attitude), eye contact, sensible
behaviour, take pride in work, be punctual,
employer and client loyalty.

How to maintain personal presentation
and hygiene: Clothes/uniform (washed/
ironed daily), hair (clean, healthy,
manageable, off face), personal hygiene
(shower daily, clean teeth, fresh breath
deodorant, avoid overpowering perfume/
aftershave), workable length clean nails
(hair), short clean nails (beauty), minimal
jewellery/no jewellery, light fresh make‑up,
comfortable clean shoes, wash hands
between clients, cover cuts and wounds
with plaster, wear personal protective
equipment.